In this section we explain the privacy policy developed by Clínica de Medicina Integral Diagonal, SLU (hereinafter referred to as Clínica Diagonal) in order to protect the personal information provided by you once you visit this website.
In compliance with the legal regime in force regarding personal data protection, Clínica Diagonal informs that all data provided by users once they visit this website shall be incorporated to the processing files under the responsibility of Clínica Diagonal, in accordance with the aims expressed at the time of gathering at this website, all this in accordance with the regulations in force.
The processing processes shall always be performed with the utmost respect for your confidentiality, by observing the prescriptions and safety measures required by the applicable legislation, and particularly to keep this information a secret and to adopt the necessary precautions aimed at avoiding the unauthorized alteration, loss, processing or access thereof.
Cookies are data about the user of a website which are stored in the user’s computer and which can be accessed once the user visits the said website again. There are two types of cookies: “session cookies” and “permanent cookies”. On the one hand, session cookies are stored in the memory only, so they disappear once the browser is closed. On the other hand, permanent cookies stay in the computer.
This website uses the information gathered by the session cookies in order to improve the contents and use of the website. You can delete or block the cookies with your browser. If you do not accept the use of cookies, you can close the website you are visiting.
We inform you that you will be entitled to exercise your rights of access, rectification, removal, portability, limitation and objection with regard to your data, by sending us a request in writing –together with a copy of your [Spanish] National Identity Document– to one of the following addresses:
· Calle de Sant Mateu 24, 08950 Esplugues de Llobregat, Barcelona.
· info@clinicadiagonal.com
ADDITIONAL INFORMATION
Who will be responbile for the personal data provided?
The personal data shall be processed by Clínica de Medicina Integral Diagonal, S.L.U (Clínica Diagonal), the [Spanish] Tax ID Code of which is: B64586563.
Postal address: Calle de Sant Mateu 24, 08950 Esplugues de Llobregat, Barcelona. E-mail address: info@clinicadiagonal.com
Telephone: 932 053 213
Clínica Diagonal has appointed a Data Protection Officer (DPO) in order for him to ensure compliance with the data protection regulations. In order to contact the DPO, you can do it via:
· E-mail address: dpd@fiatc.es
· Telephone: 932033050
· Postal mail: C/ Caravel·la la niña, 12, 1º-A, Barcelona, Spain.
Why do we gather personal data?
On the one hand, in Clínica Diagonal we process the data provided by you in order to carry out the medical service required, which involves the processing of sensitive data concerning health, as well as to carry out all the tests and diagnoses as may be necessary.
On the other hand, we will process your data for administrative purposes of our own clinic, so that you can arrange an appointment with us and we can manage the payment of the services rendered –either directly with you or through your insurance company (if you have one)–.
Furthermore, we will process your personal data for statistical purposes and with the aim of preventing fraud, in compliance with the legal obligations in force.
Finally, in Clínica Diagonal we process the information provided by you for commercial purposes related to our products and services, and the products and services of the companies which are part of the FIATC Group. This commercial activity can be performed via different means (postal mail, e-mail or telephone).
The data requested by us shall be the minimum necessary in order for us to be able to achieve the aforementioned aims.
The sole aim of the profile which we will create shall be to carry out the medical treatment requested by you. No automated decisions shall be taken with regard to the profile created.
Can we process the personal data provided by you?
The processing of your data is necessary in order to carry out the aims of preventive medicine, medical diagnosis, provision of healthcare services, and for the management of healthcare systems and services.
The data requested by us are necessary in order to identify you, to know your personal characteristics, your medical history, and to be able to perform an appropriate diagnosis.
If you are the insured from an insurance institution, we will need to know the identification data of your insurance policy.
Furthemore, if you are not an insured from any insurance institution, we will need to know your banking data in order to collect the payment for the services contracted.
Furthermore, in Clínica Diagonal we will process the data provided by you in order to contact you and to offer you some commercial advice. This processing is subject to Clínica Diagonal’s legitimate interest. If you are not a client of Clínica Diagonal, we will request your express consent. This consent may be withdrawn at any time. For more information on this, consult the section “What rights do you have as an interested party?”
Finally, as we have told you before, for the purposes of facilitating the management and provision of the services of the FIATC Group companies, we will communicate your contact data to them –and, in our opinion, our entity has a legitimate interest for this–. You may oppose this processing at any time.
To whom will we communicate the personal data processed by us?
The personal data provided by you shall not be transferred to third parties, except by virtue of legal obligations, the protection of your vital interest, or by virtue of your consent.
In order to carry out certain tests, we count on external companies which render theses services for Clínica Diagonal, which are the data processors. These data processors are located within the territory of the European Union.
If you have an insurance contract with an insurance institution [sic], a mutual insurance company or a public administration, we will have to communicate your data so that these companies can comply with their payment obligations regarding the healthcare services rendered by Clínica Diagonal.
Under no circumstances shall Clínica Diagonal make international transfers of your data.
How long will we keep your data?
The personal data provided by you will be kept during the legal time limit established for the relevant responsibilities, and after the obligation of custody of the documentation has finished, by taking the obligations of safekeeping of medical records into special consideration.
What rights do you have as an interested party?
You are entitled to access your personal data and to request the rectification thereof if they are wrong. Furthermore, you are entitled to oppose the processing of those data, or to ask for those data to be removed, if you consider that they are no longer needed for the purposes for which they were originally gathered.
You are also entitled, in certain circumstances, to request the limitation of the processing of your data, so that in Clínica Diagonal we will only keep them for the exercise and/or defense of claims.
Finally, you are entitled to the fact that Clínica Diagonal, as data controller, provides your personal data –in a common, machine-readable format– to another data controller.
We hereby infom you that you will be able to exercise your rights of access, rectification, removal, portability, limitation and objection with regard to your data by sending us a request in writing –together with a copy of your [Spanish] National Identity Document– to [one] of the following addresses:
· Calle de Sant Mateu 24, 08950 Esplugues de Llobregat, Barcelona.
· info@clinicadiagonal.com
Finally, we hereby inform you that you are entitled to submit a claim before the control authority –the Spanish Data Protection Agency–. For more information, click on the following link:
https://www.aepd.es/es
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